The Pulse of Customer Service: A Profile of Insurance Industry Customer Service Personnel - Digital PDF Ebook The authors
Description
The authors
Keep your fingers on the pulse of customer service
you are introduced to terminology common to discussions of risk management
industry credentials
explains how to plan for starting an agency from scratch
The Pulse of Customer Service: A Profile of Insurance Industry Customer Service Personnel - Digital PDF Ebook The authorsThis is the Digital PDF Version of the book. Upon purchase, you'll receive an email with download instructions. Save $10 + shipping when you choose the PDF format over the paperback. Keep your fingers on the pulse of customer service. Since 1995, The National Alliance Research Academy has published the CSR Profile, providing vital statistical information regarding topics such as job qualifications and experience, hiring and training, skills and
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